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Order Status

To view the status of your current order we require that you provide any of the following fields. Order Confirmation Number as provided in the "Confirmation Email" you received shortly after the order was submitted.


You can also use your "Personal Page" page to view all orders and tracking numbers.

Please Note: Tracking numbers are not a means to track a shipment. This information is provided after the parcel has left our warehouse. Track you shipment will be available in your "Personal Page" page under your order tracking number (within 24 to 48 hours) if your parcel was sent using either FedEx or UPS delivery service. USPS Priority Mail Service will not make available a shipping tracking number.

It is important for you to add our email address to your address book so none of our important updates or notifications are filtered by your Spam program.

Take a moment and do register for a "Personal Page" page. This feature is not intrusive, it will not cause pop-up's on your desktop, it does not place any program on your hard drive (like the Staples "Easy Button") and does not track your online activity. It is simply a light "cookie" to help you get into your personal catalog and quickly place your re-orders. Your "Personal Page" page will also provide an efficient way to review your past purchases and be notified of special discount offers.

If you do not have an order number or need assistance with your recent purchase, please call Customer Service toll-free at 1 (941) 787 0310. Customer Service Representatives are available personally to handle your question Monday through Friday from 9:00 am until 5:00 pm EST.

During heavy call periods we may ask that you leave a message along with your telephone number and any extension. You may also use our "Live Chat" feature to have your question answered. We promise you a return call as soon as possible.

Thank you for understanding our dedication to serving you during our period of amazing growth.